1. Introduction
WiiOutside ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our SMS-based service to discover events and businesses.
By using WiiOutside, you agree to the collection and use of information in accordance with this policy.
2. Information We Collect
2.1 Information You Provide
- Phone Number: Required for SMS communication and account identification
- Name: Optional, used for personalization
- Email Address: Optional, used for account recovery and notifications
- Location Information: When you provide your location or use location-based searches
- Preferences: Information about your interests, event preferences, and demographic information you share during onboarding or conversations
- Messages: All SMS messages you send to us, including search queries, preferences, and other communications
2.2 Automatically Collected Information
- Usage Data: Information about how you interact with our service, including search history and recommended items
- Device Information: Phone number, carrier information (via Twilio)
- Conversation Data: Message timestamps, conversation context, and interaction patterns
3. How We Use Your Information
- Providing and maintaining our SMS-based service
- Processing your search queries and finding relevant events and businesses
- Personalizing search results based on your preferences and history
- Improving our AI models and service quality
- Communicating with you via SMS
- Preventing fraud and ensuring service security
- Complying with legal obligations
4. Third-Party Services and Data Sharing
4.1 OpenAI
We use OpenAI's API services for natural language processing.
- OpenAI does not use data submitted via API to train their models
- Data is retained for 30 days for abuse monitoring, then deleted
4.2 Twilio
We use Twilio for SMS messaging services. Twilio processes your phone number and message content. Their use is governed by their Privacy Policy.
4.3 Amazon Web Services (AWS)
We use AWS for secure data storage and hosting. Your data is encrypted at rest.
5. Your Rights
- Opt-out: Stop receiving SMS messages anytime by replying STOP
- Access & Deletion: Request a copy or deletion of your data by contacting us
6. Data Security
We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure.
7. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by updating the "Last updated" date at the top of this page.
8. Contact Us
If you have any questions about this Privacy Policy, please contact us via SMS or email at support@wiioutside.com.